Job Opening For Network Support Engineer L2

Profile: Network Support Engineer L2

Location: Noida

Notice Period: 30 days

Required Skills:

·       Strong troubleshooting skills across Layer 1 to Layer 4.

·       Solid understanding of Routing & Switching concepts including TCP/IP, VLAN, and STP.

·       Basic hands-on experience with Firewalls and VPN technologies.

·       Practical experience working with Cisco and Aruba network devices.

·       Good knowledge of CLI, log analysis, and network monitoring tools.

·       Strong communication and interpersonal skills.

Key Responsibilities:

·       Handle L2 incidents, perform root cause analysis (RCA), and support P1/P2 outage recovery.

·       Configure, manage, and support network devices, including routers, switches, firewalls, and VPNs.

·       Monitor network performance and ensure optimal network availability.

·       Provide escalation support to the L1 team and coordinate with cross-functional teams.

·       Manage network changes, maintain accurate documentation, and ensure compliance with standards.